Foreign minister Dr AK Abdul Momen today
directed all Bangladesh missions abroad to improve their consular services in
extending services to the expatriate Bangladeshis.
“Be more attentive in extending consular services to the expatriates
alongside upholding Bangladesh’s image abroad,” a foreign ministry statement
quoted him as saying in a letter to ambassadors and heads of Bangladesh
missions in foreign countries.
The minister, it said, referred to initiatives to install 24-hour hotline,
embassy apps, and complaint box to improve consular services in missions
But he said embassy officials must also look into the expatriates’ problems
with a humane point of view and take necessary actions to resolve them in
quickest possible time.
The minister told the mission chiefs that he was ready to extend all
cooperation in considering their opinions for further improving the consular
services to assist the expatriates.
Momen simultaneously asked officials of the missions abroad to create
fields of cooperation with their respective host countries to explore ways
for their assistance in creating skilled human resources for Bangladesh to
attract foreign investment and create employment in the country.